FractionalCXO
Jim Costello

Jim Costello

Fractional CSO

Executive Sales Leader | Fractional CSO | Scales Revenue, Rebuilds Sales Teams, and Transforms Underperforming Organizations

Alpharetta, United States39 yrs experience

About

I’m an executive sales leader who transforms sales organizations, accelerates revenue, and builds high‑performance teams. I’ve led sales engines from early stage to $200M+, delivering consistent growth through both strong and challenging markets.

As a Fractional Chief Sales Officer and founder and President of Sales Science America, I rebuild sales infrastructure, install disciplined processes, and create the systems companies need for predictable, scalable growth. Whether restructuring a team, integrating an acquisition, or shaping a go‑to‑market strategy, I focus on practical, measurable results.

My leadership philosophy is straightforward: hire exceptional people, give them the structure to win, and build a culture where accountability and growth fuel each other.

Experience

P

Group Leader

ProVisors

Jul 2025 – Present(10 mos)

W

Managing Director

Walden Businesses, Inc. · Atlanta, Georgia, United States

Aug 2024 – Present(1 yr 9 mos)

E

Sales Executive

Etherio · Atlanta, Georgia, United States

Jan 2024 – Present(2 yrs 4 mos)

Etherio is an industry leader in meetings and incentives with vast international reach, unsurpassed buying power, and a commitment to best-in-class white glove service on every level.

S

Fractional Sales Leader

Sales Xceleration® · Atlanta, Georgia, United States

Jul 2019 – Present(6 yrs 10 mos)

S

President and Managing Director

Sales Science America, Inc. · Atlanta Metropolitan Area

Jul 2021 – Present(4 yrs 10 mos)

S

Outsourced VP Sales

Sales Science America, Inc. · Atlanta Metropolitan Area

Jul 2021 – Present(4 yrs 10 mos)

S

Chief Revenue Officer (CRO)

Self-employed

Dec 2021 – Present(4 yrs 5 mos)

I

Executive Vice President

Incentive Solutions · Atlanta, Georgia Area

Oct 2019 – Jul 2021(1 yr 10 mos)

Best-in-Class SaaS incentive engagement platforms. White glove meetings, events, and international group incentive travel. Industry's best client retention rate.

M

Executive Vice President, Managing Director, Engagement Practice

Meridian Loyalty · St. Louis/Atlanta

Jul 2002 – Sep 2019(17 yrs 3 mos)

General manager for incentive engagement including: strategy, sales, marketing, account management, and solutions architecture. Host and maintain Meridian's C-level client relationships and advisory boards, while serving on other's in the marketing services technology space.

C

Sales

Carlson Marketing Group

1995 – 2001(6 yrs)

EVP, Sales

C

Sales

Carlson Companies

1995 – 2001(6 yrs)

M

EVP Sales and Marketing

Meridian Enterprises Corporation · Greater St. Louis Area

Apr 1993 – Aug 1995(2 yrs 5 mos)

M

Sales

Maritz, Inc.

1989 – 1993(4 yrs)

M

Sales

Management Science America

1987 – 1989(2 yrs)

Education

UMN Carlson School of Management

UMN Carlson School of Management

Executive Leadership, Strategy

1999

Northwest Missouri State University

Northwest Missouri State University

Master of Business Administration (MBA), Marketing/Marketing Management

Northwest Missouri State University

Northwest Missouri State University

Bachelor of Science (BS), Agricultural Business and Management

Northwest Missouri State University

Northwest Missouri State University

Master of Business Administration - MBA, Bachelor of Science - Agri-Business

The Ohio State University Fisher College of Business

The Ohio State University Fisher College of Business

Executive Leadership, National Account Management - Channels of Distribution

University of Minnesota

University of Minnesota

Doctoral Studies, Marketing

Expertise

Specialties

Director levelInvestment ManagementManagement ProfessionalSales ManagementExecutive ManagementB2BSales EffectivenessSalesIncentive ProgramsMarketingMarketing StrategyNew Business DevelopmentStrategic PartnershipsAccount ManagementBusiness StrategyCRMBusiness DevelopmentSales OperationsDirect SalesProduct DevelopmentLeadershipStrategyManagementStrategic PlanningEnterprise SoftwareLoyalty MarketingMarketing CommunicationsMarket ResearchTeam BuildingIncentivesEvent ManagementEmail MarketingLoyalty ProgramsRelationship MarketingDirect MarketingOnline MarketingE-commerceDigital MarketingOnline AdvertisingSocial Media MarketingSegmentationAdvertisingTrade ShowsLead GenerationSellingMarket PlanningMarketing ManagementIntegrated MarketingEntrepreneurshipProduct MarketingP&L ManagementCompetitive AnalysisMulti-channel MarketingB2B Marketing

Past companies

ProVisorsWalden Businesses, Inc.EtherioSales Xceleration®Sales Science America, Inc.